We care about keeping your data secure, so read on to find out what personal data we collect from you and how we use it, when you use our website, request a quote or place an order.
We are committed to safeguarding and preserving the privacy of our customers & website visitors. We may update/change this policy as required. This policy is effective from September 2018.
INFORMATION WE COLLECT
We collect some (or all) of the following personal information when you download resources from our website and subscribe to our company newsletter, or when you request a quote or a sample:
We collect the following data when you place an order:
WHAT WE DO WITH YOUR INFORMATION
We require this information from you in order to run our business and provide you with the marketing information and product quotes and samples that you request, including:
We send all new subscribers a welcoming email to verify their subscription. Out of respect for the privacy of our users we present the option to not receive these types of communications and you can unsubscribe using the link in the emails.
We do our utmost to ensure that your information is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and to prevent unauthorised access or disclosure.
Bank payment details will be used to request payment from you. Once payment has been made they will be deleted from our office records. They will be stored securely in our NatWest bank account. We also take payments via Stripe.
Sales and invoice data is stored securely in Xero.
If you have any questions about the security at our website, you can send an email to firstname.lastname@example.org.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you give permission to this, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to view which pages are being visited on our website. This helps us to analyse visitor data about web page traffic and improve our website for visitors. We only use this information for statistical analysis purposes using Google Analytics and WordPress.
Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites in our blogs, case studies and other content. Once you have used these links to leave our site, we do not have any control over that other website and they have their own privacy & security policy.
HOW WE USE YOUR INFORMATION
The information we collect from you is essential to run our business and provide our service to you. In addition to this we may use the information for one or more of the following purposes:
CONTROLLING YOUR PERSONAL INFORMATION
You can choose to restrict the collection or use of your personal information in the following ways:
You may request details of personal information which we hold about you under the General Data Protection Act (GDPR) 2018.
If you would like a copy of the information we hold on you, please email email@example.com
Phone: +44 (0)1753 644588
SL2 3HF, United Kingdom
Licenced to undertake Seed Marketing Operations in England, Scotland, Wales and Northern Ireland
Grayson Group: Licence Number – 1235